Return Policy

If you’d wish to return an item to trendoran.com, please follow the instructions below within 30 days of delivery. Safely pack the things within the primary packaging that came with the merchandise All Products must be returned in fitness . If the Products received is broken , please contact Customer Service.

Contact us for Returning Instructions:

Customer contact 24/7
Phone : +1 (213) 647-0450
Mail : [email protected]
Address : 4747 SE 36th AvePortland, OR 97202, US

 

Shipments must be pre-dispatched employing a traceable method like USPS or insured mail .

Please note:

Customers got to charge a fee to return the products to us. Shipping and handling charges and other fees aren’t reimbursed. We cannot accept cash payments on delivery. you would like to provide a legitimate tracking number when filling out the return form for your return to be processed successfully.
Regular products are often returned for a refund, replacement, or a credit hold, while special or custom products can only be returned for change.

Once the Execution Center has received and confirmed your return (usually within 72 hours of receipt), you’ll receive an email confirming that your return is complete. If there’s a refund, it are becoming to be issued within 7 days. Please note that, counting on the financial organization , it’ll take another 3-5 working days for the credit to be credited to your account.

Have any questions?

trendoran.com Team is happy to help!

Email us at: [email protected]

1. Return Policy

We accept returns for both defective and non-defective items under the following terms:

  • Eligibility: Products must be unused, in brand-new condition, and returned with original packaging intact.

  • Return Window: You may request a return within 30 days of receiving your order.

  • How to Return: All returns are handled via mail. Please reach out to us first to get return authorization.

2. Exchanges

Want to swap an item? No problem! Eligible items can be exchanged. Simply contact our support team, and we’ll guide you through the steps.

3. How to Start a Return

To begin the return process:

  • Contact us at [email protected] or call us at +1 (213) 647-0450 to receive return authorization.

  • Repack the item safely in its original packaging.

  • Send the item to the return address provided during your authorization process.

4. Refund Details

  • Processing Time: Once we receive your return, refunds are issued within 5 business days.

  • Refund Method: Refunds are credited back to your original form of payment.

  • Restocking Fees: We do not charge restocking fees.

  • Shipping Costs: Shipping fees are non-refundable, unless the item was defective or the return was due to our error.

5. Return & Refund Conditions

  • Defective Items: If your product is damaged or faulty, please send photos of the defect when contacting support.

  • Non-Defective Items: We accept returns as long as the item is unused and returned within the 30-day period.

  • Non-Returnable Items: Custom or personalized orders are typically not eligible for return unless they arrive damaged or with a defect.

6. Free Return Shipping

We offer free return shipping on defective items or when the return is due to our mistake. For all other returns, the customer is responsible for shipping costs.

7. Order Cancellations

Need to cancel? You can cancel your order before it has shipped. Just contact us as soon as possible.

8. Get in Touch

Got questions? Our customer support team is here to help. Reach out to us anytime at:

Phone : +1 (213) 647-0450
Mail : [email protected]
Address : 4747 SE 36th AvePortland, OR 97202, US